Privacy Policy

Kelowna Auto Loans (“we”, “us”, “our”) is a referral and marketing service that helps people explore auto financing options through trusted local lenders and dealerships in Kelowna & the Okanagan. This Privacy Policy explains what we collect, how we use it, and how we share it.

Information We Collect

Information you submit

When you complete our pre-check form, we may collect:

• Full name
• Mobile phone number
• Email address
• Preferred contact method (phone, text, or email)
• Address details (street address, unit number, city, province, postal code)
• Employment status
• Monthly income (as provided by you)
• Primary vehicle need
• Date of birth (to confirm age eligibility)
• Your consent to be contacted and to share your information with partners

Information collected automatically

When you visit our website, we may collect technical and usage information such as:

• IP address, device/browser information (user agent)
• Pages viewed and the page URL you submitted from
• Referrer URL (the page you came from, when available)
• Advertising attribution parameters such as UTM values and click IDs (e.g., gclid, msclkid, fbclid, ttclid)

How We Use Your Information

We use your information to:

• Process your pre-check request and connect you with potential auto financing options
• Contact you (or enable our partners to contact you) about your request
• Maintain security, prevent fraud/spam, and troubleshoot issues
• Measure marketing performance and improve our website and advertising

How We Share Your Information

With your consent, we may share your information with trusted local lenders and/or dealerships so they can contact you about auto financing options. They may contact you by phone, text, or email.

We may also share information with service providers that help us operate the site (e.g., hosting, email delivery) and when required to comply with law, regulation, or a lawful request.

Cookies and Similar Technologies

We may use cookies and local storage to remember basic preferences and to measure advertising attribution (for example, first-touch/last-touch source information). You can control cookies through your browser settings. Disabling cookies may affect how some features work.

Data Retention

We keep information for as long as needed to provide our services, maintain records, and meet legal or business requirements. You can request deletion as described below.

Security

We use reasonable safeguards to protect your information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

Your Choices and Rights

You may request to access, correct, or delete the personal information we have about you, subject to applicable laws. You may also opt out of communications by following instructions in a message or contacting us.

Age

Our services are intended for adults. Do not submit information if you are under the age of 19.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date above reflects the most recent changes.

Contact Us

If you have questions or requests related to this Privacy Policy, contact us at support@kelownaautoloans.com.